Terms & FAQ
Everything you need to know about working with us
Terms & Conditions
1. Acceptance of Terms
By accessing and placing an order with Yuvawear, you confirm that you are in agreement with and bound by the terms and conditions contained herein.
2. Ordering Process
2.1. Minimum Order Quantity (MOQ) is 40 pieces per style.
2.2. Sample orders are available and can be ordered separately.
2.3. All orders must be confirmed in writing via email with complete specifications.
3. Pricing and Payment
3.1. Prices are subject to change without notice.
3.2. Payment methods accepted: Wire Transfer and PayPal.
3.3. PayPal transactions incur a 4% transaction fee plus 3.5% currency conversion fee.
3.4. Full payment is required before production begins.
4. Shipping and Delivery
4.1. Shipping times are estimates and not guaranteed.
4.2. Customer is responsible for all import duties and taxes.
4.3. Risk of loss transfers to customer upon delivery to carrier.
5. Quality and Returns
5.1. All products undergo quality inspection before shipping.
5.2. Claims must be made within 7 days of receipt.
5.3. Returns accepted only for manufacturing defects.
6. Intellectual Property
6.1. Customer warrants ownership of all submitted designs.
6.2. Customer indemnifies Yuvawear against IP infringement claims.
7. Privacy Policy
7.1. Customer information is kept confidential.
7.2. Data is used only for order processing and communication.
8. Modifications
We reserve the right to modify these terms at any time. Changes will be posted on this page.
Frequently Asked Questions
What's your Minimum Order?
We offer free samples. You can choose from 1 piece to a complete sample kit. For bulk orders, our minimum order quantity (MOQ) is 40 pieces of each style.
What prices do you offer?
Our prices depend on your order quantity, number of styles, and customizations. The more quantity you order, the lower the price. Please contact us for a custom quote based on your requirements.
What kind of packaging do you offer?
Our standard packaging includes sorted bundling and corrugated boxes with cling wrap. For customized packaging, you can choose from gift boxes, custom plastic bags, or custom printed master cartons.
How long will you take to deliver?
Express shipping takes 3-7 days depending on your location. Sea shipping takes 15-40 days approximately. You can also choose to book your own courier and pick up the items from our warehouse in New Delhi, India.
Which shipping partners do you use?
We use FedEx, DHL, UPS, and direct air cargo for express delivery. For sea shipping, we use Nava Shiva (India).
Where are you located?
We are based in New Delhi, the capital of India.
How do I place the order?
You can email us your order details, including item style code, color, sizes, and design (for printing), along with your billing details (full name, company name, email ID, mobile number, and shipping address). Your order will be confirmed with a copy of the invoice (with payment link).
How do I make the payment?
You can use wire transfer or PayPal, as per your preference. For wire transfer, please check the fees charged by your bank. For PayPal, a 4% transaction fee + 3.5% currency conversion fee is applicable.
What about shipping charges, customs duties, and taxes?
For international orders, our shipping charges include freight and customs clearance in India. Any other duties or charges are payable on arrival as per your country's norms. For domestic orders, a 5% GST will be applicable.